Terms & Conditions
Last updated: October 31, 2026
1. Agreement and Scope
These Terms & Conditions ("Terms") are a legal agreement between you and Web Studios LLC ("Web Studios," "we," "us," or "our"). They govern your access to webstudios.tech (the "Site") and any design, development, hosting, maintenance, restaurant-platform, messaging, or related services we provide (collectively, the "Services"). By using the Site, accepting a proposal or order form, paying an invoice, or using the Services, you agree to these Terms.
If you use the Services for a company or restaurant, you represent that you have authority to bind that organization. A signed client agreement, order form, statement of work, or accepted proposal is a "Client Agreement." If a Client Agreement conflicts with these Terms, the Client Agreement controls for that conflict.
These Terms are between Web Studios and its business clients and Site visitors. Customers placing orders on a restaurant's website are subject to that restaurant's own terms, refund policy, and privacy notice.
2. Services and Project Scope
Web Studios provides custom websites and restaurant platforms, which may include online ordering, customer accounts, dashboards, analytics, payment and messaging integrations, hosting, maintenance, updates, and support. The applicable Client Agreement identifies the purchased plan, deliverables, schedule, fees, and any exclusions. Work or revisions outside that scope may require a written change order and additional fees or time.
We may improve or update the Services over time, provided that we do not materially reduce paid functionality during a committed term without providing a reasonable substitute, credit, or other remedy required by the Client Agreement or applicable law.
3. Client Responsibilities
You must provide complete, accurate, and legally usable materials, information, access, and approvals on time. This may include your menu, prices, taxes, hours, policies, business details, branding, photographs, domain or DNS access, payment-account access, and messaging-registration information. You represent that you have all rights and permissions needed for the content you provide.
Restaurant clients remain solely responsible for their restaurant operations and consumer-facing obligations, including:
- menu accuracy, pricing, taxes, availability, allergens, and food safety;
- accepting, preparing, fulfilling, canceling, and refunding orders;
- accounts they own or control and information or approvals needed for Stripe, Google, Telnyx, domain, and other provider integrations;
- publishing accurate customer terms, refund rules, and privacy notices; and
- obtaining and honoring legally required consent for customer email or text messages.
Web Studios is not the seller, restaurant, food preparer, payment card issuer, or delivery provider for transactions between a restaurant and its customers.
4. Accounts and Acceptable Use
You are responsible for safeguarding account credentials, limiting access to authorized users, maintaining accurate account details, and promptly notifying us of suspected unauthorized access. You may not misuse the Services, interfere with their operation, attempt unauthorized access, introduce malicious code, violate another person's rights, send unlawful or unsolicited messages, or use the Services in violation of law.
5. Plans, Payment, and Third-Party Costs
Current advertised restaurant-platform plans are month to month, with no minimum term and no setup fee:
- Starter: $299 per month.
- Growth: $399 per month.
- Multi-location: $699 per month for two locations. Each additional location is $199 per month.
The optional AI analytics assistant add-on for the Starter plan is $79 per month.
Plans are billed monthly in advance by automatic payment, and work begins after the first monthly payment is received. The client may cancel at any time. Cancellation takes effect at the end of the month already paid for, and no further payments are charged. Ownership of the restaurant website after 12 monthly payments, or earlier by buyout, is described in Section 8. The exact pricing and rights in an accepted Client Agreement control, and later changes to public pricing do not alter an existing Client Agreement.
Invoices are due as stated in the Client Agreement or invoice. Except for the 30-Day Launch Promise below or where a Client Agreement or law provides otherwise, amounts already paid, including for the month in which a plan is canceled, are nonrefundable. We may pause work or access after reasonable notice if an undisputed payment is overdue. You remain responsible for applicable taxes, chargebacks, and fees incurred through accounts you control.
Standard domain registration and order-update texts are covered by the monthly membership when stated in the Client Agreement. Order-update texts have no monthly limit. If a location sends more than 5,000 texts in a month, we will notify the client before billing, and texts above that amount are billed at our cost. Premium domains, special registration or carrier requirements, payment-processing fees, and other third-party charges may be billed separately. We will disclose known separately billed costs before charging them whenever reasonably practicable.
6. 30-Day Launch Promise
For a new restaurant-platform project purchased on an advertised plan, Web Studios promises: Live in 30 Days—or Your First Month Is Free. The 30-calendar-day period begins when we have received all required restaurant assets, information, account access, and approvals in complete and usable form. We will promptly identify known missing items and confirm when the launch clock has started.
"Live" means the production website and platform are publicly accessible at the agreed domain and ready to accept real customer orders and payments. Time attributable to client-requested changes, missing or late approvals, missing access, inaccurate materials, or another client-caused delay is excluded and the clock resumes when the blocking item is resolved.
If Web Studios misses the adjusted deadline, we will refund the client's first monthly platform payment. The refund covers one monthly platform payment only and does not cover premium domain costs, payment-processing fees, messaging overages, or other third-party charges. This is a missed-launch guarantee—not a free trial—and, to the extent permitted by law, is the sole remedy for a missed promised launch date.
Promesa de lanzamiento en 30 días
Para un nuevo proyecto de plataforma para restaurantes comprado bajo un plan anunciado, Web Studios promete: En Vivo en 30 Días o Tu Primer Mes es Gratis. El plazo de 30 días calendario comienza cuando recibimos todos los recursos, información, accesos a cuentas y aprobaciones requeridos en forma completa y utilizable. Te informaremos rápidamente si falta algo que conozcamos y confirmaremos cuándo comienza el plazo.
"En vivo" significa que el sitio de producción y la plataforma están disponibles públicamente en el dominio acordado y listos para aceptar pedidos y pagos reales. El tiempo causado por cambios solicitados por el cliente, aprobaciones tardías o faltantes, falta de acceso, materiales incorrectos u otro retraso causado por el cliente no cuenta; el plazo continúa cuando se resuelve el bloqueo.
Si Web Studios no cumple con la fecha ajustada, reembolsaremos el primer pago mensual de la plataforma del cliente. El reembolso solo cubre un pago mensual y no cubre dominios premium, procesamiento de pagos, uso adicional de mensajes u otros costos de terceros. Es una garantía por incumplir la fecha de lanzamiento, no una prueba gratis, y, hasta donde lo permita la ley, es el único remedio por no cumplir la fecha prometida.
7. Communications and SMS
If you provide a mobile number and consent to texts from Web Studios, we may send messages about your inquiry, appointments, project, account, billing, or Services. Consent to promotional texts is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. We will also honor other reasonable revocation requests sent to our contact details below. See our Privacy Policy.
Each restaurant platform receives a dedicated local Telnyx number to send that restaurant's customers transactional order updates. The restaurant is the sender of those customer messages and is responsible for the message content, consent records, opt-outs, and compliance with messaging laws and carrier rules. Web Studios and Telnyx provide the technology used to deliver them.
8. Intellectual Property
You retain ownership of content and trademarks you provide ("Client Content"). You grant Web Studios a nonexclusive, worldwide license to host, copy, modify, display, and otherwise use Client Content only as needed to provide, secure, support, and improve your Services and fulfill the Client Agreement.
Domains we register for you are registered in your name from the start of the Services. We may manage their settings while the Services are active, and we will help you point or transfer them when you leave.
Custom websites. For custom websites outside the restaurant platform, you own the website, including its project-specific code, once the build fee is paid in full. If you move to another provider, we will deliver the website code.
Restaurant platform. Your restaurant website (its design, pages, menu, photos, and project-specific code) becomes yours after 12 monthly plan payments, or earlier if you pay the remaining monthly payments of your first 12 months. The online ordering system, checkout, refunds, customer accounts, owner and staff dashboards, analytics, the AI analytics assistant, order texts, and the rest of the shared platform remain Web Studios property and are provided as a service only while your plan is active. Before we hand over a restaurant website, we remove or replace the parts that depend on the platform.
Web Studios retains ownership of its preexisting and reusable code, platform architecture, tools, templates, integrations, libraries, processes, improvements, and know-how. To the extent those materials are embedded in a website you own, we grant you a perpetual, nonexclusive license to use them as part of that website for your business. Websites and code are handed over as-is; hosting, maintenance, and support after you leave are your responsibility unless you hire us for them. The Client Agreement controls if it says otherwise. Third-party materials remain governed by their own licenses and terms.
Unless you opt out in writing, Web Studios may identify you as a client and display your business name, logo, public website link, and screenshots of the publicly available work in our portfolio and marketing. We will not publish your confidential information or nonpublic customer data for that purpose.
9. Privacy and Customer Data
Our Privacy Policy explains how Web Studios handles personal information. For personal data submitted by or for a restaurant's customers through a client platform, the restaurant determines why and how the data is used, and Web Studios processes it to provide the Services and as otherwise permitted by the Client Agreement and law. Each party will comply with the privacy and security obligations that apply to it.
10. Third-Party Services
The Services may interoperate with providers such as Stripe, Telnyx, Google, domain registrars, and cloud or hosting providers. Those services are governed by their own agreements and privacy policies. Web Studios is not responsible for a third party's acts, terms, fees, account suspension, service changes, or outage, but we will use commercially reasonable efforts to help address an integration issue within our control.
11. Availability, Support, and Changes
We work to keep hosted Services reliable and secure, but temporary interruptions may occur for maintenance, security, provider outages, or events outside our reasonable control. Unless a Client Agreement provides a specific service level, we do not guarantee uninterrupted or error-free operation. Support is provided through the channels and during the hours stated in the Client Agreement or on the Site.
12. Confidentiality
Each party may receive nonpublic business, technical, or customer information from the other. The receiving party will use such information only for the relationship, protect it with reasonable care, and disclose it only to personnel and providers who need it and are subject to appropriate confidentiality duties. This does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully obtained from another source. A legally required disclosure is permitted after notice when legally allowed.
13. Suspension and Termination
You may cancel your plan at any time, effective at the end of the month already paid for. We may suspend or terminate access after reasonable notice for a material breach, overdue undisputed payment, unlawful use, security risk, or conduct that threatens the Services or others. We may act immediately when reasonably necessary to prevent harm or comply with law. Termination does not eliminate payment obligations that accrued before termination or a minimum term in an existing Client Agreement.
When a restaurant-platform plan ends, we will give the restaurant a copy of its customer list and order history in a common file format before the Services stop. Online ordering, refunds, customer accounts, dashboards, analytics, the AI analytics assistant, and order texts end with the plan. If the restaurant owns its website under Section 8, we will deliver the website code as described there. Other data return, transition assistance, and deletion are handled under the Client Agreement, our Privacy Policy, and applicable law.
14. Disclaimers
Except for express promises in a Client Agreement or these Terms, the Site and Services are provided "as is" and "as available." To the fullest extent permitted by law, Web Studios disclaims implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not guarantee particular sales, revenue, search ranking, customer adoption, or legal or regulatory results. Nothing in these Terms excludes a warranty that cannot lawfully be excluded.
15. Limitation of Liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data, arising from the Site, Services, or Client Agreement, even if advised that such damages are possible. Web Studios' total liability arising from the Services will not exceed the fees paid to Web Studios for the affected Services during the 12 months before the event giving rise to the claim.
These limitations do not apply to liability that cannot be limited by law or to a party's fraud or willful misconduct. The allocation of risk in this section is an essential basis of the parties' agreement.
16. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Web Studios and its personnel from third-party claims, damages, and reasonable costs arising from Client Content, your restaurant operations, products, fulfillment, taxes, refunds, messages, violation of law, or material breach of these Terms or a Client Agreement. This obligation does not apply to the extent a claim was caused by Web Studios' negligence, willful misconduct, or breach. We will provide prompt notice and reasonable cooperation, and you may not settle a claim in a way that admits fault by or imposes obligations on Web Studios without our written consent.
17. Events Outside Reasonable Control
Neither party is responsible for delay caused by events outside its reasonable control, including natural disasters, widespread network or utility failures, labor disruptions, government action, war, civil unrest, or failures of an unaffiliated provider, if the affected party uses reasonable efforts to reduce the impact and resume performance.
18. Governing Law and Disputes
These Terms and any dispute arising from them are governed by the laws of the State of Indiana, without regard to conflict-of-law rules. The parties consent to the exclusive jurisdiction of the state and federal courts serving the Indiana county where Web Studios has its principal office, unless applicable law requires a different forum. Before filing a claim, each party will make a good-faith effort to resolve the dispute through written notice and direct discussion.
19. Changes and General Terms
We may update these Terms prospectively by posting a revised date. Material changes will not retroactively alter pricing, ownership, or minimum-term commitments in an existing Client Agreement. Continued use after an update takes effect constitutes acceptance where permitted by law.
If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will remain in effect. A waiver must be in writing and is not a continuing waiver. You may not assign a Client Agreement without our consent, except as part of a bona fide sale of substantially all of your business; Web Studios may assign it in connection with a merger, reorganization, or sale of its business. These Terms and the applicable Client Agreement are the entire agreement concerning their subject matter.
20. Contact Us
Questions or legal notices concerning these Terms may be sent to juan@webstudios.tech, (812) 630-5175, or through our Contact page.